Earlier in my career, I worked as a consultant at Bain & Company.
I'd spend weeks on the analysis. Build the right recommendation. Walk into the room and present it clearly, slide by slide, logic that held up.
And then, nothing happened. The advice sat in a deck. People nodded, said it made sense, and went back to what they were doing before.
At first I thought the analysis was wrong. So I got better at the analysis. Same result.
It took me years to see the real problem. People don't act on information. They act on what they remember. I could hand someone the right answer, and it would be forgotten by the next meeting.
I later earned an MBA from Columbia Business School and worked as a product manager at Uber. Different rooms, same pattern. The clearest thinkers weren't always the ones whose ideas stuck. The best storytellers were.
So I got obsessed with storytelling, not as a soft skill, but as the actual mechanism that turns a good idea into a decision. I studied it, taught it, tested it with leaders in real rooms.
Today, I teach leaders to do exactly that: turn their ideas into stories that get remembered and acted on.